At our family of brands—including Olive Leaf, Bloomington Chocolate Company, Kirkwood Sweet Shop, and affiliated businesses—we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our websites, shop in our stores, or interact with us online.
By using our websites or services, you agree to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order history
- Account login information
This information may be collected when you:
- Place an order online
- Join our loyalty or rewards program
- Sign up for email or SMS communications
- Contact us through forms or customer support
- Participate in promotions or events
Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Referral sources
- Interaction with our website
This information helps us improve website functionality and user experience.
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Communicate about orders and customer service requests
- Send marketing emails, promotions, and updates (if you opt in)
- Improve website functionality and customer experience
- Analyze website traffic and marketing performance
- Prevent fraud and protect our business operations
Email and Marketing Communications
If you subscribe to our mailing list, we may send you:
- Promotions and discounts
- Product announcements
- Recipes, events, or seasonal updates
- Store news
You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails.
Payment Processing
Payments made through our websites are processed by secure third-party payment processors. We do not store full credit card numbers on our servers.
Payment providers may include platforms such as:
- Heartland Payment Systems
- PayPal
- Credit card processors integrated with our eCommerce platform
These providers manage payment information according to their own privacy policies.
Cookies and Tracking
Our websites may use cookies and similar technologies to:
- Improve site functionality
- Remember user preferences
- Analyze website traffic
- Support marketing campaigns
You can disable cookies in your browser settings, though some website features may not function properly.
Sharing of Information
We do not sell or rent personal information to third parties.
We may share information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Shipping providers
- Email marketing platforms
- Website hosting services
- Analytics providers
These partners only receive the information necessary to perform their services.
Data Security
We take reasonable precautions to protect personal information. However, no internet transmission or storage system can be guaranteed to be 100% secure.
Children’s Privacy
Our websites and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
2534 E 3rd St Bloomington, IN 47401
info@oliveleafbloomington.com
812-323-3073